Careers

Manager – Instructional Design

Position Title

Manager – Instructional Design

Position reports to

Head Instructional Design

Location

Mumbai

Shift

General

Rotational

Primary Responsibilities

Course Design Creation

  • Creating the detailed course design (as per the approved concept note and high-level design document, if applicable)
  • Ensuring the file naming conventions, formatting and other standards are adhered to
  • Finalising the list of templates to be used in the course
  • Providing as accurate an estimate of the seat time/duration as possible given the course design

Course Design Reviews

  • Mapping the design to the concept note (if applicable)
  • Mapping the design to the raw content
  • Reviewing thoroughly from the instructional and language perspectives
  • Reviewing from the templates perspective
  • Providing detailed review notes for the ID/CW to understand the feedback and make changes accordingly
  • Explaining changes to the ID/CW if required
  • Validating the fixes made and taking ownership till the design is ready for storyboarding

Concept Note Creation

  • Analysing the raw content
  • Understanding the client’s requirements
  • Understanding the planned internal efforts
  • Creating concept(s) based on the above three inputs
  • Providing effort estimates for each concept
  • Finalising the number and style of characters and backgrounds to be used
  • Preparing the high-level design/outline
  • Conducting an internal walkthrough to ensure the proposed concepts are feasible and will fit in the allocated efforts for all teams
  • Conducting a walkthrough for the clients and selling the concept
  • Making modifications based on client inputs as required

Proposal Support

  • Preparing the instructional component of the proposal (this part will usually always include the tasks given under the Concept Note Creation section)
  • Preparing the entire proposal when required

Client Interaction

  • Attending client calls in person, on the phone, or online as required
  • Being punctual, informed and polite while attending the meetings
  • Ensuring that SKILLDOM interests are protected at all times
  • Taking detailed minutes of the meeting and sharing them with the stakeholders as required
  • Working closely with the sales team and supporting them as required for client calls, concepts and proposals

Mentoring

  • Coaching new employees on all the above tasks as required
  • Training and mentoring team on generic ID principles and project-specific requirements

Recruitment

  • Creating and maintaining job descriptions for each role
  • Preparing the MRF for open positions
  • Working with the HR team for shortlisting candidates
  • Creating and maintaining recruitment tests for each role
  • Evaluating test papers submitted by candidates
  • Interviewing candidates
  • Taking hiring decisions with the management (based on candidate performance and other factors such as urgency and salary-level)
  • Ensuring the required systems are in place for the new employees
  • Onboarding the new employees

Secondary Responsibilities

Storyboarding

  • Creating the allocation sheet
  • Understanding the raw content
  • Understanding the design documents
  • Writing with the desired quality (language/grammar/writing style)
  • Writing within the allocated timelines
  • Following the SB templates properly and using the required templates
  • Selecting the appropriate images
  • Incorporating feedback without missing issues
  • Incorporating feedback within allocated timelines
  • Creating the templates list document
  • Creating the word count/duration document
  • Updating the storyboarding status sheet
  • Creating the audio script

Storyboard Reviews

  • Mapping the storyboard to the design document
  • Reviewing each screen with reference to the raw content (if required)
  • Reviewing thoroughly from the instructional and language perspectives
  • Reviewing from the templates perspective
  • Providing detailed review notes for the writer to understand the feedback and make changes accordingly
  • Explaining changes to the writers if required
  • Validating the fixes made and taking ownership till the storyboard is ready for production

Production Coordination

  • Conducting the storyboard walkthrough
  • Explaining the graphic and tech requirements to the corresponding team members as required
  • Reviewing the templates, documenting feedback and follow-up till closure

Build Reviews

  • Reviewing the build and logging bugs (TL Review + Alpha + Beta + Gold)
  • Updating the storyboard as required
  • Ensuring each storyboard update is communicated to all stakeholders
  • Maintaining colour codes in the storyboard across different update rounds
  • Explaining the bugs to the production team if required
  • Validating the fixed bugs (close/re-open)
  • Sending status update mails at every required stage

Feedback Documentation

  • Creating the feedback spreadsheet and capturing all issues accurately
  • Validating all issues and assigning to the concerned teams
  • Categorising changes into ‘valid’ and ‘change request’ categories in consultation with the project management team
  • Analysing all ID issues and incorporating the required changes
  • Releasing the feedback to the team and coordinating for fixes
  • Ensuring closure of all issues

Years of Experience required

10+ Years

Preferred Education qualification

Any Graduate

Other

  • Any certification programmes in Content Writing, Creative Writing would be considered desirable.

Technical skills
(mandatory)

  • MS Office Suite
  • Internet research skills
  • The candidate should have an excellent command over the English language.
  • Excellent writing skills—Technical and non-technical content

Technical skills
(Desired)

  • Training Needs Analysis (TNA)
  • Curriculum design

Soft Skills

  • A good team player and team management skills
  • Patient, flexible and willing to learn
  • Creative thinking and ability to identify and resolve problems
  • Effectively multi-task in a deadline driven environment and delivering as per needs.
  • Attention to detail
  • Ability to clearly and effectively articulate thoughts and points
  • High levels of integrity, autonomy, and self-motivation
  • Excellent analytical, organizational and time management skills

Other comments

  • NA

Junior Instructional Designer

Position Title

Junior Instructional Designer

Position reports to

Head – Instructional Design

Location

Mumbai

Shift

General

Rotational

Primary Responsibilities

Storyboarding

  • Creating the allocation sheet
  • Understanding the raw content
  • Understanding the design documents
  • Writing with the desired quality (language/grammar/writing style)
  • Writing within the allocated timelines
  • Following the SB templates properly and using the required templates
  • Selecting the appropriate images
  • Incorporating feedback without missing issues
  • Incorporating feedback within allocated timelines
  • Creating the templates list document
  • Creating the word count/duration document
  • Updating the storyboarding status sheet
  • Creating the audio script

Storyboard Reviews

  • Mapping the storyboard to the design document
  • Reviewing each screen with reference to the raw content (if required)
  • Reviewing thoroughly from the instructional and language perspectives
  • Reviewing from the templates perspective
  • Providing detailed review notes for the writer to understand the feedback and make changes accordingly
  • Explaining changes to the writers if required
  • Validating the fixes made and taking ownership till the storyboard is ready for production

Production Coordination

  • Conducting the storyboard walkthrough
  • Explaining the graphic and tech requirements to the corresponding team members as required
  • Reviewing the templates, documenting feedback and follow-up till closure

Build Reviews

  • Reviewing the build and logging bugs (TL Review + Alpha + Beta + Gold)
  • Updating the storyboard as required
  • Ensuring each storyboard update is communicated to all stakeholders
  • Maintaining colour codes in the storyboard across different update rounds
  • Explaining the bugs to the production team if required
  • Validating the fixed bugs (close/re-open)
  • Sending status update mails at every required stage

Feedback Documentation

  • Creating the feedback spreadsheet and capturing all issues accurately
  • Validating all issues and assigning to the concerned teams
  • Categorising changes into ‘valid’ and ‘change request’ categories in consultation with the project management team
  • Analysing all ID issues and incorporating the required changes
  • Releasing the feedback to the team and coordinating for fixes
  • Ensuring closure of all issues

Course Design Creation

  • Creating the detailed course design (as per the approved concept note and high-level design document, if applicable)
  • Ensuring the file naming conventions, formatting and other standards are adhered to
  • Finalising the list of templates to be used in the course
  • Providing as accurate an estimate of the seat time/duration as possible given the course design

Course Design Reviews

  • Mapping the design to the concept note (if applicable)
  • Mapping the design to the raw content
  • Reviewing thoroughly from the instructional and language perspectives
  • Reviewing from the templates perspective
  • Providing detailed review notes for the ID/CW to understand the feedback and make changes accordingly
  • Explaining changes to the ID/CW if required
  • Validating the fixes made and taking ownership till the design is ready for storyboarding

Secondary Responsibilities

Client Interaction

  • Attending client calls in person, on the phone, or online as required
  • Being punctual, informed and polite while attending the meetings
  • Ensuring that SKILLDOM interests are protected at all times
  • Taking detailed minutes of the meeting and sharing them with the stakeholders as required
  • Working closely with the sales team and supporting them as required for client calls, concepts and proposals

Mentoring

  • Coaching new employees on all the above tasks as required
  • Training and mentoring team on generic ID principles and project-specific requirements

Years of Experience required

3-5 Years

Preferred Education qualification

Any Graduate

Other : Please specify –

Any certification programmes in Content Writing, Creative Writing would be considered desirable.

Technical skills
(mandatory)

  • MS Office Suite
  • Internet research skills
  • The candidate should have an excellent command over the English language.
  • Excellent writing skills—Technical and non-technical content

Technical skills
(Desired)

  • NA

Soft Skills

  • A good team player and team management skills
  • Patient, flexible and willing to learn
  • Creative thinking and ability to identify and resolve problems
  • Effectively multi-task in a deadline driven environment and delivering as per needs.
  • Attention to detail
  • Ability to clearly and effectively articulate thoughts and points
  • High levels of integrity, autonomy, and self-motivation
  • Excellent analytical, organizational and time management skills

Other comments

  • NA

Senior Instructional Designer

Position Title

Senior Instructional Designer

Position reports to

Head – Instructional Design

Location

Mumbai

Shift

General

Rotational

Primary Responsibilities

Storyboard Reviews

  • Mapping the storyboard to the design document
  • Reviewing each screen with reference to the raw content (if required)
  • Reviewing thoroughly from the instructional and language perspectives
  • Reviewing from the templates perspective
  • Providing detailed review notes for the writer to understand the feedback and make changes accordingly
  • Explaining changes to the writers if required
  • Validating the fixes made and taking ownership till the storyboard is ready for production

Production Coordination

  • Conducting the storyboard walkthrough
  • Explaining the graphic and tech requirements to the corresponding team members as required
  • Reviewing the templates, documenting feedback and follow-up till closure

Build Reviews

  • Reviewing the build and logging bugs (TL Review + Alpha + Beta + Gold)
  • Updating the storyboard as required
  • Ensuring each storyboard update is communicated to all stakeholders
  • Maintaining colour codes in the storyboard across different update rounds
  • Explaining the bugs to the production team if required
  • Validating the fixed bugs (close/re-open)
  • Sending status update mails at every required stage

Course Design Creation

  • Creating the detailed course design (as per the approved concept note and high-level design document, if applicable)
  • Ensuring the file naming conventions, formatting and other standards are adhered to
  • Finalising the list of templates to be used in the course
  • Providing as accurate an estimate of the seat time/duration as possible given the course design

Course Design Reviews

  • Mapping the design to the concept note (if applicable)
  • Mapping the design to the raw content
  • Reviewing thoroughly from the instructional and language perspectives
  • Reviewing from the templates perspective
  • Providing detailed review notes for the ID/CW to understand the feedback and make changes accordingly
  • Explaining changes to the ID/CW if required
  • Validating the fixes made and taking ownership till the design is ready for storyboarding

Client Interaction

  • Attending client calls in person, on the phone, or online as required
  • Being punctual, informed and polite while attending the meetings
  • Ensuring that SKILLDOM interests are protected at all times
  • Taking detailed minutes of the meeting and sharing them with the stakeholders as required
  • Working closely with the sales team and supporting them as required for client calls, concepts and proposals

Mentoring

  • Coaching new employees on all the above tasks as required
  • Training and mentoring team on generic ID principles and project-specific requirements

Secondary Responsibilities

Storyboarding

  • Creating the allocation sheet
  • Understanding the raw content
  • Understanding the design documents
  • Writing with the desired quality (language/grammar/writing style)
  • Writing within the allocated timelines
  • Following the SB templates properly and using the required templates
  • Selecting the appropriate images
  • Incorporating feedback without missing issues
  • Incorporating feedback within allocated timelines
  • Creating the templates list document
  • Creating the word count/duration document
  • Updating the storyboarding status sheet
  • Creating the audio script

Feedback Documentation

  • Creating the feedback spreadsheet and capturing all issues accurately
  • Validating all issues and assigning to the concerned teams
  • Categorising changes into ‘valid’ and ‘change request’ categories in consultation with the project management team
  • Analysing all ID issues and incorporating the required changes
  • Releasing the feedback to the team and coordinating for fixes
  • Ensuring closure of all issues

Years of Experience required

7+ Years

Preferred Education qualification

Any Graduate

Other : Please specify –

Any certification programmes in Content Writing, Creative Writing would be considered desirable.

Technical skills
(mandatory)

  • MS Office Suite
  • Internet research skills
  • The candidate should have an excellent command over the English language.
  • Excellent writing skills—Technical and non-technical content

Technical skills
(Desired)

  • NA

Soft Skills

  • A good team player and team management skills
  • Patient, flexible and willing to learn
  • Creative thinking and ability to identify and resolve problems
  • Effectively multi-task in a deadline driven environment and delivering as per needs.
  • Attention to detail
  • Ability to clearly and effectively articulate thoughts and points
  • High levels of integrity, autonomy, and self-motivation
  • Excellent analytical, organizational and time management skills

Other comments

  • NA

Junior Integrator

Position Title

Junior Integrator

Position reports to

Team Lead

Location

Byculla

Shift

General

Rotational

Primary Responsibilities

  • XML integration.
  • Authoring tool integration.
  • Audio Integration.
  • Bug Fixes.

Secondary Responsibilities

  • Testing of courses on Moodle and SCORM Cloud.
  • Course packaging/ Build creation.
  • Working collaboratively with other team members within and outside the department to achieve project deadlines with defined quality standards.
  • Participation in organizational initiatives outside the call of duty.

Years of Experience required

Minimum 0-1 years

Preferred Education qualification

Any Graduate

Other

  • BSc. in Computers or IT.
  • Any Graduate with a programming language certification.

Technical skills
(mandatory)

  • HTML
  • XML
  • Flash

Technical skills
(Desired)

  • Lectora
  • Captivate
  • Storyline

Soft Skills

  • Ability to Listen actively and understand requirements accurately, with good oral, written and presentation skills

Other comments

  • Should be punctual

Senior Integrator

Position Title

Senior Integrator

Position reports to

Team Lead

Location

Byculla

Shift

General

Rotational

Primary Responsibilities

  • Quality review of the integration work done by the team.
  • Learn and apply production processes, standards and quality norms for projects.
  • Production on XML and Authoring tools.

Secondary Responsibilities

  • Monitoring of task allocated to team members
  • Participation in organisational initiatives outside the call of duty.
  • TL Reviews in his absence.

Years of Experience required

Minimum 2 years

Preferred Education qualification

Any Graduate

Other

  • BSc. in Computers or IT.
  • B.E.

Technical skills
(mandatory)

  • HTML
  • XML
  • Flash
  • Lectora
  • Captivate
  • Storyline

Technical skills
(Desired)

  • Photoshop
  • Actionscript

Soft Skills

  • Ability to Listen actively and understand requirements accurately, with good oral, written and presentation skills

Other comments

  • Should be punctual
  • Adherence to quality policy and procedures, and implementation of the same – Not more that 10% errors/bugs created or induced per unit of work allocated

Jr.Visualizer

Position Title

Jr.Visualizer

Position reports to

Team Lead

Location

Byculla

Shift

General

Rotational

Primary Responsibilities

  • Brainstorming ideas and concepts
  • Working in a close-knit creative partnership with the Sr. Visualisers to generate quality concepts and ideas
  • Good knowledge of Design aesthetics
  • Sound knowledge of typography & layouts

Secondary Responsibilities

  • Good communication skills, reading & writing skills in English
  • Multi-tasking, ability to work in pressure with positive attitude
  • Quick Learner, Need to learn eLearning concepts rapidly
  • Experience in eLearning is plus

Years of Experience required

1 – 4

Preferred Education qualification

Other

  • B.F.A – applied art

Technical skills
(mandatory)

  • Adobe Flash, Photo shop
  • PhotoShop

Technical skills
(Desired)

  • Illustrator
  • Fireworks
  • Coreldraw
  • Aftereffects

Soft Skills

  • Growth mindset, Communication skills, Presentation skills

Other comments

  • Need to be proactive & action oriented in given task

Test Lead (Lead - QC)

Position Title

Test Lead (Lead – QC)

Position reports to

Project Manager

Location

Byculla

Shift

General

Rotational

Primary Responsibilities

  • Leading the Testing team and working closely with the Project Management Team to strategize Test Plans.
  • Allocation of projects to the team.
  • Being a part of the Work Resource Management.
  • Coordinating with various teams to discuss query of bugs.
  • Experience in implementing SDLC methodologies including Waterfall Model and Agile methodology.
  • Expertise in content testing and functional testing.
  • Expertise in creating and executing test cases.
  • Expertise in LMS (Learning Management System) Testing.
  • Expertise with Black box test design Techniques like Boundary Value Analysis, Equivalence partitioning, Decision Table Testing, Regression Testing, Smoke, Functional and Beta Testing.
  • Expertise in working with Bug Management Tool–Bugzilla.

Secondary Responsibilities

  • Requirement Understanding (Participating in Requirement walkthrough sessions and Understanding Functionality)
  • Test scenarios preparation
  • Test case Writing & Execution
  • Defect Tracking & reporting
  • Conducted functional testing and regression testing
  • Onsite/Offshore Co-ordination (Interaction with Client, Developers, Onsite co-coordinator)
  • Proficient in Re-testing, Regression testing and Ad-hoc testing
  • Participating in test data preparation
  • Attended the deployments
  • Having experience in leading the teams.
  • Preparing the HTML and XML scripts for tests using load generator (VuGen)
  • Parameter sing and correlating the section values in the scripts.
  • Team management
    • Work allocation for the Team
    • Test coverage analysis
    • Interacting with Business analysts, Client QA mangers
    • Monitoring the deliverables
    • Verify readiness of the product for the release to release review
    • Obtain client acceptance for the deliverables
    • Reviews and status reporting
    • Ensure tests are conducted as per plan
    • Reports status to the offshore manager

Years of Experience required

2 years minimum in Quality Checking/Team management

Preferred Education qualification

.

Bsc IT, BE, MCA, MBA (Operations/IT)

Other

  • Certified Testing Course

Technical skills
(mandatory)

  • Must know about the different platforms like: Different Operating systems: MAC, Windows, Linux, IOS, Android, Blackberry etc.
  • Different Browsers
  • Must have an excellent command in English, Grammar & Content Testing
  • Excellent knowledge of LMS, and SCORM testing
  • Environment testing
  • Tools: Flash, HTML5, Storyline, Captivate, Lectora
  • Smoke testing
  • Test case writing
  • Checklist creation

Technical skills
(Desired)

  • XML
  • Java script

Soft Skills

  • Excellent communication skills
  • Team management and Leadership skills

Other comments

  • NA

Skill Head - Graphics

Position Title

Skill Head – Graphics

Position reports to

Co- Founder & Director

Location

Byculla

Shift

General

Rotational

Primary Responsibilities

  • Directing the visual design function
  • Ensuring that the creative function operates in an efficient, profitable manner
  • Ensuring that our creative product remains leading edge and ahead of our competition
  • Listening, asking, hearing, prioritizing and translating client need, to be achieved goals and information into strategic Branding, eLearning Programs, website development, Apps etc…
  • Assure that timely and informative communication takes place between the creative function and the partners, account team and clients
  • Contribute to the strategic and creative development of marketing and branding efforts for new business development
  • With the account lead, assure that internal and client deliverables are on time, professional, engaging, persuasive and supported by a sound rationale
  • Make decisions on a daily basis that ensure both profitability and creative quality
  • Set expectations and standards (build a culture) for creative team attitude, behavior, teamwork and professional development
  • Training and mentoring team members/subordinates
  • Leading from front with setting examples

Secondary Responsibilities

  • Working closely with upper management – providing Design perspective for business strategy and future planning
  • Researching on new Development tools and industry trends
  • Experimenting with new technologies and avenues for organization in terms of Design growth
  • Allocation of tasks and management – collaborating with Project Management teams to provide estimates of effort for tasks
  • Appraisal and performance review of subordinates
  • Identifying resourcing needs of the team/projects /Recruitment
    • Development of Design tests and evaluation process
    • Evaluating candidates – interviews
    • Evaluating pay scales in conjunction with HR team

Years of Experience required

8-15

Preferred Education qualification

Other

  • BFA (Applied Art)/BFA (Fine Arts)

Technical skills
(Desired)

  • Comprehensive understanding of Design Tools like Adobe Photoshop CS5, Adobe Illustrator CS5, Flash CS5, 5 Adobe fireworks CS5, Premier, & Camtesia etc.

Soft Skills

  • Growth mindset, Communication skills, Presentation skills
  • People Management and leadership skills

Other comments

  • NA

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