Course Design Creation

• Creating the detailed course design (as per the approved concept note and high-level design document, if applicable)
• Ensuring the file naming conventions, formatting and other standards are adhered to
• Finalising the list of templates to be used in the course
• Providing as accurate an estimate of the seat time/duration as possible given the course design

Course Design Reviews

• Mapping the design to the concept note (if applicable)
• Mapping the design to the raw content
• Reviewing thoroughly from the instructional and language perspectives
• Reviewing from the templates perspective
• Providing detailed review notes for the ID/CW to understand the feedback and make changes accordingly
• Explaining changes to the ID/CW if required
• Validating the fixes made and taking ownership till the design is ready for storyboarding

Concept Note Creation

• Analysing the raw content
• Understanding the client’s requirements
• Understanding the planned internal efforts
• Creating concept(s) based on the above three inputs
• Providing effort estimates for each concept
• Finalising the number and style of characters and backgrounds to be used
• Preparing the high-level design/outline
• Conducting an internal walkthrough to ensure the proposed concepts are feasible and will fit in the allocated efforts for all teams
• Conducting a walkthrough for the clients and selling the concept
• Making modifications based on client inputs as required

Proposal Support

• Preparing the instructional component of the proposal (this part will usually always include the tasks given under the Concept Note Creation section)
• Preparing the entire proposal when required

Client Interaction

• Attending client calls in person, on the phone, or online as required
• Being punctual, informed and polite while attending the meetings
• Ensuring that SKILLDOM interests are protected at all times
• Taking detailed minutes of the meeting and sharing them with the stakeholders as required
• Working closely with the sales team and supporting them as required for client calls, concepts and proposals

Mentoring

• Coaching new employees on all the above tasks as required
• Training and mentoring team on generic ID principles and project-specific requirements

Recruitment

• Creating and maintaining job descriptions for each role
• Preparing the MRF for open positions
• Working with the HR team for shortlisting candidates
• Creating and maintaining recruitment tests for each role
• Evaluating test papers submitted by candidates
• Interviewing candidates
• Taking hiring decisions with the management (based on candidate performance and other factors such as urgency and salary-level)
• Ensuring the required systems are in place for the new employees
• Onboarding the new employees

Storyboarding

• Creating the allocation sheet
• Understanding the raw content
• Understanding the design documents
• Writing with the desired quality (language/grammar/writing style)
• Writing within the allocated timelines
• Following the SB templates properly and using the required templates
• Selecting the appropriate images
• Incorporating feedback without missing issues
• Incorporating feedback within allocated timelines
• Creating the templates list document
• Creating the word count/duration document
• Updating the storyboarding status sheet
• Creating the audio script

Storyboard Reviews

• Mapping the storyboard to the design document
• Reviewing each screen with reference to the raw content (if required)
• Reviewing thoroughly from the instructional and language perspectives
• Reviewing from the templates perspective
• Providing detailed review notes for the writer to understand the feedback and make changes accordingly
• Explaining changes to the writers if required
• Validating the fixes made and taking ownership till the storyboard is ready for production

Production Coordination

• Conducting the storyboard walkthrough
• Explaining the graphic and tech requirements to the corresponding team members as required
• Reviewing the templates, documenting feedback and follow-up till closure

Build Reviews

• Reviewing the build and logging bugs (TL Review + Alpha + Beta + Gold)
• Updating the storyboard as required
• Ensuring each storyboard update is communicated to all stakeholders
• Maintaining colour codes in the storyboard across different update rounds
• Explaining the bugs to the production team if required
• Validating the fixed bugs (close/re-open)
• Sending status update mails at every required stage

Feedback Documentation

• Creating the feedback spreadsheet and capturing all issues accurately
• Validating all issues and assigning to the concerned teams
• Categorising changes into ‘valid’ and ‘change request’ categories in consultation with the project management team
• Analysing all ID issues and incorporating the required changes
• Releasing the feedback to the team and coordinating for fixes
• Ensuring closure of all issues

Storyboarding

• Creating the allocation sheet
• Understanding the raw content
• Understanding the design documents
• Writing with the desired quality (language/grammar/writing style)
• Writing within the allocated timelines
• Following the SB templates properly and using the required templates
• Selecting the appropriate images
• Incorporating feedback without missing issues
• Incorporating feedback within allocated timelines
• Creating the templates list document
• Creating the word count/duration document
• Updating the storyboarding status sheet
• Creating the audio script

Storyboard Reviews

• Mapping the storyboard to the design document
• Reviewing each screen with reference to the raw content (if required)
• Reviewing thoroughly from the instructional and language perspectives
• Reviewing from the templates perspective
• Providing detailed review notes for the writer to understand the feedback and make changes accordingly
• Explaining changes to the writers if required
• Validating the fixes made and taking ownership till the storyboard is ready for production

Production Coordination

• Conducting the storyboard walkthrough
• Explaining the graphic and tech requirements to the corresponding team members as required
• Reviewing the templates, documenting feedback and follow-up till closure

Build Reviews

• Reviewing the build and logging bugs (TL Review + Alpha + Beta + Gold)
• Updating the storyboard as required
• Ensuring each storyboard update is communicated to all stakeholders
• Maintaining colour codes in the storyboard across different update rounds
• Explaining the bugs to the production team if required
• Validating the fixed bugs (close/re-open)
• Sending status update mails at every required stage

Feedback Documentation

• Creating the feedback spreadsheet and capturing all issues accurately
• Validating all issues and assigning to the concerned teams
• Categorising changes into ‘valid’ and ‘change request’ categories in consultation with the project management team
• Analysing all ID issues and incorporating the required changes
• Releasing the feedback to the team and coordinating for fixes
• Ensuring closure of all issues

Course Design Creation

• Creating the detailed course design (as per the approved concept note and high-level design document, if applicable)
• Ensuring the file naming conventions, formatting and other standards are adhered to
• Finalising the list of templates to be used in the course
• Providing as accurate an estimate of the seat time/duration as possible given the course design

Course Design Reviews

• Mapping the design to the concept note (if applicable)
• Mapping the design to the raw content
• Reviewing thoroughly from the instructional and language perspectives
• Reviewing from the templates perspective
• Providing detailed review notes for the ID/CW to understand the feedback and make changes accordingly
• Explaining changes to the ID/CW if required
• Validating the fixes made and taking ownership till the design is ready for storyboarding

Client Interaction

• Attending client calls in person, on the phone, or online as required
• Being punctual, informed and polite while attending the meetings
• Ensuring that SKILLDOM interests are protected at all times
• Taking detailed minutes of the meeting and sharing them with the stakeholders as required
• Working closely with the sales team and supporting them as required for client calls, concepts and proposals

Mentoring

• Coaching new employees on all the above tasks as required
• Training and mentoring team on generic ID principles and project-specific requirements

Storyboard Reviews

• Mapping the storyboard to the design document
• Reviewing each screen with reference to the raw content (if required)
• Reviewing thoroughly from the instructional and language perspectives
• Reviewing from the templates perspective
• Providing detailed review notes for the writer to understand the feedback and make changes accordingly
• Explaining changes to the writers if required
• Validating the fixes made and taking ownership till the storyboard is ready for production

Production Coordination

• Conducting the storyboard walkthrough
• Explaining the graphic and tech requirements to the corresponding team members as required
• Reviewing the templates, documenting feedback and follow-up till closure

Build Reviews

• Reviewing the build and logging bugs (TL Review + Alpha + Beta + Gold)
• Updating the storyboard as required
• Ensuring each storyboard update is communicated to all stakeholders
• Maintaining colour codes in the storyboard across different update rounds
• Explaining the bugs to the production team if required
• Validating the fixed bugs (close/re-open)
• Sending status update mails at every required stage

Course Design Creation

• Creating the detailed course design (as per the approved concept note and high-level design document, if applicable)
• Ensuring the file naming conventions, formatting and other standards are adhered to
• Finalising the list of templates to be used in the course
• Providing as accurate an estimate of the seat time/duration as possible given the course design

Course Design Reviews

• Mapping the design to the concept note (if applicable)
• Mapping the design to the raw content
• Reviewing thoroughly from the instructional and language perspectives
• Reviewing from the templates perspective
• Providing detailed review notes for the ID/CW to understand the feedback and make changes accordingly
• Explaining changes to the ID/CW if required
• Validating the fixes made and taking ownership till the design is ready for storyboarding

Client Interaction

• Attending client calls in person, on the phone, or online as required
• Being punctual, informed and polite while attending the meetings
• Ensuring that SKILLDOM interests are protected at all times
• Taking detailed minutes of the meeting and sharing them with the stakeholders as required
• Working closely with the sales team and supporting them as required for client calls, concepts and proposals

Mentoring

• Coaching new employees on all the above tasks as required
• Training and mentoring team on generic ID principles and project-specific requirements

Storyboarding

• Creating the allocation sheet
• Understanding the raw content
• Understanding the design documents
• Writing with the desired quality (language/grammar/writing style)
• Writing within the allocated timelines
• Following the SB templates properly and using the required templates
• Selecting the appropriate images
• Incorporating feedback without missing issues
• Incorporating feedback within allocated timelines
• Creating the templates list document
• Creating the word count/duration document
• Updating the storyboarding status sheet
• Creating the audio script

Feedback Documentation

• Creating the feedback spreadsheet and capturing all issues accurately
• Validating all issues and assigning to the concerned teams
• Categorising changes into ‘valid’ and ‘change request’ categories in consultation with the project management team
• Analysing all ID issues and incorporating the required changes
• Releasing the feedback to the team and coordinating for fixes
• Ensuring closure of all issues

• XML integration.
• Authoring tool integration.
• Audio Integration.
• Bug Fixes.

• Testing of courses on Moodle and SCORM Cloud.
• Course packaging/ Build creation.
• Working collaboratively with other team members within and outside the department to achieve project deadlines with defined quality standards.
• Participation in organizational initiatives outside the call of duty.

• Quality review of the integration work done by the team.
• Learn and apply production processes, standards and quality norms for projects.
• Production on XML and Authoring tools.

• Monitoring of task allocated to team members
• Participation in organisational initiatives outside the call of duty.
• TL Reviews in his absence.

• Brainstorming ideas and concepts
• Working in a close-knit creative partnership with the Sr. Visualisers to generate quality concepts and ideas
• Good knowledge of Design aesthetics
• Sound knowledge of typography & layouts

• Good communication skills, reading & writing skills in English
• Multi-tasking, ability to work in pressure with positive attitude
• Quick Learner, Need to learn eLearning concepts rapidly
• Experience in eLearning is plus

• Leading the Testing team and working closely with the Project Management Team to strategize Test Plans.
• Allocation of projects to the team.
• Being a part of the Work Resource Management.
• Coordinating with various teams to discuss query of bugs.
• Experience in implementing SDLC methodologies including Waterfall Model and Agile methodology.
• Expertise in content testing and functional testing.
• Expertise in creating and executing test cases.
• Expertise in LMS (Learning Management System) Testing.
• Expertise with Black box test design Techniques like Boundary Value Analysis, Equivalence partitioning, Decision Table Testing, Regression Testing, Smoke, Functional and Beta Testing.
• Expertise in working with Bug Management Tool–Bugzilla.

• Requirement Understanding (Participating in Requirement walkthrough sessions and Understanding Functionality)
• Test scenarios preparation
• Test case Writing & Execution
• Defect Tracking & reporting
• Conducted functional testing and regression testing
• Onsite/Offshore Co-ordination (Interaction with Client, Developers, Onsite co-coordinator)
• Proficient in Re-testing, Regression testing and Ad-hoc testing
• Participating in test data preparation
• Attended the deployments
• Having experience in leading the teams.
• Preparing the HTML and XML scripts for tests using load generator (VuGen)
• Parameter sing and correlating the section values in the scripts.
• Team management
  • Work allocation for the Team
  • Test coverage analysis
  • Interacting with Business analysts, Client QA mangers
  • Monitoring the deliverables
  • Verify readiness of the product for the release to release review
  • Obtain client acceptance for the deliverables
  • Reviews and status reporting
  • Ensure tests are conducted as per plan
  • Reports status to the offshore manager

• Directing the visual design function
• Ensuring that the creative function operates in an efficient, profitable manner
• Ensuring that our creative product remains leading edge and ahead of our competition
• Listening, asking, hearing, prioritizing and translating client need, to be achieved goals and information into strategic Branding, eLearning Programs, website development, Apps etc…
• Assure that timely and informative communication takes place between the creative function and the partners, account team and clients
• Contribute to the strategic and creative development of marketing and branding efforts for new business development
• With the account lead, assure that internal and client deliverables are on time, professional, engaging, persuasive and supported by a sound rationale
• Make decisions on a daily basis that ensure both profitability and creative quality
• Set expectations and standards (build a culture) for creative team attitude, behavior, teamwork and professional development
• Training and mentoring team members/subordinates
• Leading from front with setting examples

• Working closely with upper management – providing Design perspective for business strategy and future planning
• Researching on new Development tools and industry trends
• Experimenting with new technologies and avenues for organization in terms of Design growth
• Allocation of tasks and management – collaborating with Project Management teams to provide estimates of effort for tasks
• Appraisal and performance review of subordinates
• Identifying resourcing needs of the team/projects /Recruitment
  • Development of Design tests and evaluation process
  • Evaluating candidates – interviews
  • Evaluating pay scales in conjunction with HR team